Privacy
Short version: we use what you give us only to find your car and get you the right video. We don't sell it.
What we collect
When you look up your car: your VIN, or your year, make and model. When you request a video: the job you pick, anything you type in the notes box, and your email address. Our servers also log basic technical data, such as your browser type.
If you look up your car by license plate, we send the plate and state once to a vehicle data provider to find your VIN. We don't store the plate, and we don't write it to our logs.
How we use it
We look up your VIN in the U.S. government's public vehicle database (NHTSA) to get your car's exact specs, and use that to match or make your video. If you ask for a video, we email you the link. We count which cars and jobs people look up, without VINs or plates, to decide which videos to make next.
Ask pages
When you ask for a video for a named job, your request joins a public page for that car and job, so other owners can add themselves too. The page shows how many people asked. It never shows your email, VIN or plate.
Your car's page
If you save your car, we keep its year, make, model, trim and engine on a private page that only people with the link can open. We don't keep the VIN or plate there. The page also remembers which videos you unlocked and the reminders you set, so they work on your other devices. Anyone you send the link to can see the page, so share it only with people who drive the car.
Site analytics
We use PostHog to see how people use the site: which pages they open and which buttons they click, so we can make it easier to use. It stores a random ID in a cookie to tell visits apart. It never gets your email, VIN or plate, and we remove private car-page links and payment references before anything is sent. We don't record your screen. If your browser sends Do Not Track or Global Privacy Control, nothing is sent to PostHog.
The home page has a few versions of its first screen. A small cookie remembers which one you saw last (for 30 days), so the next visit shows another and we can count which version helps people most. It holds only that version’s name, nothing about you.
Amazon links
asaiagent is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. As an Amazon Associate I earn from qualifying purchases.
When you click a link to Amazon, you leave our site. Amazon and other third parties, including advertisers, may serve content and ads and may place or read cookies in your browser, for example to know the visit came from us. We don't send Amazon your email, VIN or plate. Amazon's privacy notice applies on Amazon. You can block or delete cookies in your browser settings.
Payments
Stripe handles checkout. We never see your card number. We keep a record of which video was unlocked so you can watch it again.
What we don't do
We don't sell your data, and we don't send you marketing email. We only email you about the video you asked for.
Deleting your data
Reply to any email from us and ask, and we'll delete your request and video link.
Safety
Our videos are general guidance for your car. Always follow your owner's manual and safety basics: work on level ground, let the engine cool, and use jack stands. If you're unsure, see a professional mechanic.